TERMS OF SERVICE – ONLINE COURSES – JEN RAMSEY.COM

Online Course – Terms of Use

These terms relate to the paid-for online training services supplied to you through the jenramsey.com website (the “Online Course Service(s)”) and should be read in conjunction with our General Terms & Conditions.

  1. Prices and payment
  1. Your order is an offer to purchase Online Course Services from us. The Online Course Service will be made available to you once your payment has been authorized and the course session has started. There will be no contract of any kind between you and us unless and until you make authorized payment for the Online Course Service. At any point up until then, we may decline to supply the Online Course Service to you without giving any reason.
  2. The fee for the Online Course Service is calculated and payable in advance of the course start date as set out on jenramsey.com. The Company shall be under no obligation to provide the Online Course Service until the fee has been paid.
  3. All prices are expressed inclusive of any GST payable unless otherwise stated.
  4. Your credit/ debit card details are not handled by jenramsey.com.  All payment and all credit card handling is through the third party payment processors, Stripe or PayPal Inc. We do not store any credit card details. Authority for payment must be given at the time of placing your order.
  1. Delivery
  1. Within 48 hours of purchase (during the working week), a confirmation email will be sent to the customer acknowledging payment and successful enrollment in the course.
  2. Within one week before the announced course start date you will be will be notified by email of an online URL where the course materials will be located. Customers will be required to create a username and password for logging into the site and accessing the course content.
  3. New course content will be delivered as per the topic outline. Users will have access to the course material for the life of the course availability.
  1. Intellectual property
  1. All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on Online Course Service and all content (including all applications and materials) located on or available through the Service shall remain vested in Intuiti Coaching and Communication Pty Ltd trading as jenramsey.com.
  2. You must not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use jenramsey.com content in any way except for your own personal, business non-commercial use. You also agree not to adapt, alter or create a derivative work from any jenramsey.com content except for your own personal, non-commercial use. Any other use of jenramsey.com content requires the prior written permission of Intuiti Coaching and Communication Pty Ltd.
  3. The names, images and logos identifying jenramsey.com or third parties and their products and services are subject to copyright, design rights and trade marks of Intuiti Coaching and Communication Pty Ltd.
  4. and/or third parties. Nothing contained in these Terms and Conditions shall be construed as conferring any license or right to use any trade mark, design right or copyright of Intuiti Coaching and Communication Pty Ltdor any other third party.
  1. Using the Online Course Service
  1. Please read the description for the Online Course Service carefully before placing your order. A 30-day money back guarantee is provided on the basis that all course work is completed and that the user has undertaken all tutorials, Q&A sessions and other course activities in accordance with the course outline. No refund is available unless these conditions have been met.
  2. Intuiti Coaching and Communication Pty Ltd warrants that it has the right to provide the Online Course Service and will use all reasonable skill and care in making the Online Course Service available to you and in ensuring its availability. Because of the nature of the internet, errors and omissions do occur and Intuiti Coaching and Communication Pty Ltd does not give any other warranties in respect of the Online Course Service.
  3. Intuiti Coaching and Communication Pty Ltd is continually seeking to improve the Online Course Services. Intuiti Coaching and Communication Pty Ltd reserves the right, at its discretion, to make changes to any part of any Online Course Service provided that it does not materially reduce its content or functionality.
  4. In the event that Intuiti Coaching and Communication Pty Ltd withdraws or is permanently unable to deliver a particular Online Course Service a partial refund will be given covering the portion of the course that remains undelivered.
  1. Posting of content
  1. Some Online Course Services may allow you to post content to the jenramsey.com website or private Facebook Group including asking questions about the course, posting completed assignments, and taking part in discussion boards.
  2. All content which you provide or upload to our website or Facebook Group shall be subject to the relevant provisions of our General Terms & Conditions.
  1. Fair use policy
  1. We operate a ‘fair use’ policy to protect the quality of our Online Course Services. If we believe your use of a Online Course Service is taking up excessive bandwidth or your use of a Online Course Service is adversely affecting the provision of the service (or any part of it) to other users, or other users’ enjoyment of the service, we reserve the right to manage or regulate your usage of the Online Course Service. This may include temporarily suspending your user account and/or access to the Online Course Service.
  1. No commercial use
  1. Subject to clause 4.2, all Online Course Services are available for non-commercial use only. Intuiti Coaching and Communication Pty Ltd reserves the right to refuse orders from businesses that we consider are for commercial concerns. You may not re-sell or make available to any third party the Online Course Services without the prior written consent of Intuiti Coaching and Communication Pty Ltd.
  2. Subject to paying the applicable fees, universities and other teaching organizations are permitted to deliver the Online Course Service to their named students.
  1. Cancellation and refunds
  1. A 30-day money back guarantee is provided on the basis that all course work is completed and that the user has undertaken all tutorials, Q&A sessions and other course activities in accordance with the course outline. No refund is available unless these conditions have been met.
  2. If you need to request a refund for whatever reason please contact hello@jenramsey.com.
  3. Your access to the Online Course Service may be terminated by written notice if you are in material breach of these terms and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you. If we reasonably believe your breach of these terms affects our lawful operation of the Online Course Service or third party customers we may suspend your access to the Online Course Service at any time.
  1. Changes to course schedules
  1. We reserve the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. Where a fee refund is due to a student this refund will be provided within 30 days.
  2. The information provided by jenramsey.com is correct at the time of publication but may be subject to change. Jenramsey.com reserves the right to change course fees, dates, content or facilitators at its discretion.
  3. Jenramsey.com reserves the right to record, via video and/or audio, learning sessions for quality assurance purposes and to support students.
  1. Interpretation
  1. In these terms “Intuiti Coaching and Communication Pty Ltd”, “we”, “us” or “our” refers to Intuiti Coaching and Communication Pty Ltd a company registered in Queensland, Australia, trading as jenramsey.com. If you have any queries please contact hello@jenramsey.com.

ABN: 95 111 929 269